Sunday, August 11, 2013

Successful Telemarketer In Call Centre


My Personal Research:-
Insurance Telemarketing – Why Agent Fails
you're looking for the most basic but solid insurance training post on telemarketing - this is it. I had bought shared  banking leads from 2006 through 2008 and was frankly getting burnt out. This was the way I was supposed to gain business. After all, cold calling is so "1970's" and doesn't work....right?
It's the age of technology and clients are supposed to come to me. However, there's a problem with all the sale books and videos by gurus talking about how cold calling is dead and how you can drive clients to your business: It's not specific to the insurance industry.
Let's get this much out of the way. Unless you have a website on the first page of Google for popular search terms you're not going to get enough leads to make a living.
The "friends and family" plan where you start calling 200 people you know is also a failed method. Will it get you a few quick deals? Sure. Then what. It's not a long-term marketing strategy.
This leaves two realistic ways to get business:
1.    Buying leads through runners
2.    Cold calling

Yes, there are other methods such as mailers but we'll tackle that on another post. Be sufficient to say it requires a rather large budget. $3,000 would start the bidding.

So why do most insurance agents fail at telemarketing? Simple.
1.   They're not trained properly.
2.   Agents also get bad advice from other agents who failed.
Incorrect: "I tried telemarketing and it doesn't work"
Correct: "I tried telemarketing and it didn't work....for me"
Be very careful when designing a marketing plan based on what others tell you works and doesn't work. You're hearing from one agent out of 50,000 agents.
When I dove out of banking leads and other sources channel leads and into telemarketing I was scared. I had no idea what kind of response I'd get. My insurance agent friends told me it was a failed technique and I had a family to support. However, I was determined to find a system that worked for me. This is that system:
·         Don't manually dial. I was getting my butt kicked using this technique for the first week. Simply put, I was not getting in touch with enough decision makers. I was making 40 calls per hour, calling 2 hours a day (which was my emotional max) and landing one client per week. Not really worth it.
·         Use an auto-dialer, not a predictive dialer. Now I was dialing around 120 numbers per hour. Compared to manually dialing, I was getting in touch with three times the amount of decision makers per hour. Not only that, but there's a positive psychological effect to having a system that simply dials numbers until someone answers.
·         Be short and to the point. You have 15 seconds to make your pitch so time yourself making calls. Avoid asking "how they're doing." It's disingenuous.
·         Have a reason to call. And no, "giving free quotes" is not a reason to call. Is there anything new in your state? New plans? Rates? When I was actively selling health insurance there was always something new - at least within the past 12 months. This had a lot of impact and truthful at the same time:
·          
"Hi Ah Fatt, the reason I'm calling is to let you know that there are new individual health insurance plans available in Maryland that could save you up to 30%. I'd love to send you the details on the new plans and rates and I just need your email address."
That's very short and to the point. Ah Fatt is either interested in seeing the new plans or he's not. Count on the fact that he's not and prepare for it. I dialed 120 numbers per hour, spoke with 15 decision makers and generated 2 to 3 leads. That's around 18% interested.
As long as you're generating at least 2 leads per hour, don't mess around with the presentation. There's nothing you're going to say to make most people interested.
If Ah Fatt was interested I'd get his email and also ask for the ages of anyone who was going to be on the plan. That's all I needed to run a quote. I'd end the call asking for a time to call back when he had around 15 minutes to review the new plans and rates.
After I was finished with my round of calls I'd email Tom not only the new plans but rates for around three other carriers. It doesn't get more complicated than that. I was closing one deal per 3 hours of calls.
Breaking it down more:
120 calls per hour
2.5 leads per hour
1 deal per 3 hours of calls or 1 deal per 360 calls or 7.5 leads.
Now, here's where it all falls apart and why agents fail. It took me on average two weeks to submit a deal after I generated the lead. That means when you start your telemarketing campaign be prepared to call for 2 weeks before business starts hitting underwriting.
This is very significant since most agents quit telemarketing within 5 hours. They generate a few leads, submit no business and determine that it doesn't work. You need to build a pipeline! Aside from that, you can forget about the first few hours of calling as you settle in and get comfortable with calling.
So how did it all end up for me? I was calling 10 hours per week (2 hours per day) and landing 3 deals per week. Not bad at all.

Successful Telemarketing Script
So let's quick & short cold-calls presentation:
 "Hi, is this Fatt Chai?" "Yes, this is Fatt Chai." "Fatt Chai, my name is Ah Choy from AIA Malaysia. Did I catch you at a good time? The reason I'm calling today is there are four new health insurance plans available in AIA that could have you between 15% to 25% off what you're currently paying. Are you certain that the protection your family has enough to cover their expenses for a while should you pass?



Saturday, August 10, 2013

How To Be YES MAN - Let Yourself Be Guided


I know you or either next to you have been watched this greatest movie. It's extremely amazing. You can imagine it's just a word can change your entire life. Is it truth? Some might be said, it could be however it doesn't mean change from where are you now. Just be yourself. 

No doubt, we determine how to go through in our lives, we determine the our life's fate. Doesn't sound more inspire to you? In earlier, I've stated that a movie itself has been pointed a fantastic statement which was tagline for this particular movie, "One word can change everything." It's about YES. How sure are you can use such powerful word in your life? To say Yes in whatever circumstances occurs to us. Do you really believe yourself can do it? I have come comments here before I wanted to proceed how does a word able to change our life.

Be a Yes man, you accept the challenges. When it comes, you should not avoid it, you just jump into the challenge and take it as great lesson. Yes, yes, yes I can do it. You know you're capable person, full of passion, enthusiastic and look forward to be successful person. Be Yes, it should not beyond your ability which those tasks unable to overcome it. Just be try and get the result and try again. You can see the differences being try instead of putting off aside.

Be a Yes man, you really helpful person. You're willing to go to extra miles to give your hands to everyone needed. Being Yes man, you should not look at the person whom you consider to help. Just help them up if they required. In order to learn how to be YES man, you help with your sincere heart. Never ever try to ask for return for what you have helping the person. You help a person without or with a reason. But Yes man, doesn't any doubts on the decision making.

Be a Yes man, you are the happiest person in the earth. You offer your happy when someone does not. It caused you never ever to say "NO". It might be then you are having difficulty from beginning, however when you are used to it, it is as simple as a pieces of cakes. To build confidence, you of course wish do not say "No", though certain circumstances you can avoid to say "NO". It depends on the situation where you are and how to make things right.

Be a Yes man, you're inspiring often  More so, you are facing the obstacles everyday, don't you quit. You're not. You know you can overcome and breakthrough ever to make things happened. Your passion can makes your goals come true. You also can encourage every people how does your spirit to look at challenges positively. I suggest to implement this in your upcoming day, do encourage yourself to say "Yes" in 50 times for a day. You may realized the opportunity is staying not so far from you.

Thursday, May 2, 2013

Competition Nobody Except Yourself


When I read this article with powerful inspiration to myself. The main reason that it really meant to you after recalled back in my career life. It can say the journey is waved and tough. It's because I am not self-fish and egoism caused me made a lots of mistakes. Not only that the mistakes have brought lots of troublesome to my family and also my beloved wife. Worth it to do that? I extremely regretful because I am supposed not to continue it mainly it will only causing you  to stop moving forward, on the other hand, you defeated by yourself. 

Problems, setbacks, mistakes and losses all are part of our life. Believe it or not, it is meant to all of us. When you able to break through, the doors is always open for those are ready to next level. Life is often ups and downs. When you are succeed, there are successful reason on your behind. Who's knows that? The only man knew is you. No one is being defected caused by someone whom friends, relatives or business partners. It all about YOU. If you failed it, you fail yourself. You compete yourself indirectly because the biggest enemy is YOU. We must understand "It only takes one person to change your life, the answer is YOU. No one is competing each other, it is because no one is care about you. You are the one taking care of yourself. Every single success story must require lots of efforts, hard work, accountability and trust. 

The first one is lots of efforts. There is no free lunch in this earth. Have you ever heard that Bill gates can be so successful without any efforts? Unbelievable.  The rich is always richer due to their thoughts and creativity often thinking out-of-the box. No one is providing any guideline to be succeed, it is reason they mind about their business. Just ignore all unnecessarily distraction outside to focus on how to improve themselves to maintain their performance in the industry. Either you are awaited to be failed or choose to success doors upon attempted number of failed and challenges along the journey of success. How you can outdo yourself among your competitor in this time?The only matter is you care about your own matter.

 The matter is managed help to move a head to level of happiness when you are putting efforts than others to compete against your competitor. I still remember that my ex-boss told me, "Don't give too much pressure to yourself. It is FUN Target. No matter how serious it is, it is still figures show everything in your job. On less you boss is very kind-hearted person and down-to-earth which so called low profile. There is no right or wrong. In the matter of your perspective on how to view on this perspective. 

Wednesday, May 1, 2013

MVP: A Strategy of Your Own

I absolutely agree there would be number of MVP in your career path especially well-known and huge organization during yearly employees recognition. Have you ever thought that you will one of them? Why not ask yourself throughout the journey in your career have you ever been recognized as MVE (Most Valuable Employee)? I frankly to say I have not but "if something hasn't happened for you, it doesn't mean it's never going to happen. I would only say it might mean that You're Not Ready for it Yet." When time is comes, you would have chances to grab this opportunity. All of us must go through umpteen of challenges and failure before you will be sparkling and make people to remember you what would you biggest achievement. Would you give up easily? Please leave my blog if you say "YES"... I can say "being defected is a temporarily conditions. Giving up what makes it permanent." Did you see anyone failure and giving up easily is one of the successful example. We know it is IMPOSSIBLE.  Make any sense? Coming back in the past of your career journey, hasn't it gone through smoothly or indirectly it has went through tough life. 

I encourage you to make peace  with your past, otherwise it will keep showing up in your present. Would it look good for you? The past performance is not guarantee for future result. Sound agree? I treat it as my life lesson where these could be bring you to next level when you are ready for it all new challenges and opportunity right in front of you. I could not really address where is your great opportunity right in front, the only encouragement that I have advise is you seek for it, stay away for comfort zone, break it through all obstacles, care about your business, care about yourself and you are not strong enough if you are taking care anything in you in life. 

A good example in NBA award is stand for "Most Valuable Player", or else, in the competitive edge is basically stand for "Most Valuable Professional". Indeed, how many of your colleagues did award as MVP (Most valuable professional)? I guess your have an answer. In this competitive edge, we are desperately to be awarded as MVP in your corporation, it's not as simple as you mentioned. 

To be recognized as MVP, Kobe Bryant for instance he has been awarded as MVP in National Basketball Association (NBA). Some said, "He deserves for it." Why and what actual reasons he deserve it? I will share with you further. The main reasons are his behaviors and characteristics. He's down to earth to address this statement, "We have to work harder, we have failings that we need to address and we have not reached our potential or personal goals." Is it very impressive? He able to led a team to persist their dreams to obtain best result. He dedications to excellence and winning.

Do you have such excellence morals to enhance you value added? To be great MVP, you must hold strong enthusiasm to communicate with your teams constantly. Despite that, you should also take care your own emotionally & physically to obtain the best result.

Friday, April 26, 2013

Do Less


Nowadays, many people have worked as what they paid for it. Apparently they do not work extra miles. Why nowadays all people change a lot? They will only say one thing, what the employer pays me, I contribute what I have paid for. Give & Take. Do less work. Do less mistakes. This happen often when many of us always think of what the employer can gives us and we don't ever concern what should we contribute to employer. Is it so commonly where happen in your company? Yes, it is. I observed some of my former co-workers in last employment, they never stayed late and leaving sharp after the work time. It doesn't mean they have not finished their work, they are efficient people where all stuffs can be done within a work day.

I stressed in earlier, it's sound likely negative. However, on the other hands, you do less will get some value inputs and ideas. Here is...
  • Do Less Thinking - and pay more attention to your heart.
  • Do Less Acquiring - and pay more attention to what you already have.
  • Do Less Complaining- and pay more attention to giving.
  • Do Less Controlling - and pay more attention to letting go.
  • Do Less Criticizing - and pay more attention to complementing.
  • Do Less Arguing - and pay more attention to forgiveness.
  • Do Less Running Around - and pay more attention to stillness.
  • Do Less Talking - and pay more attention to silence.
I am trying to share with you that do less in what you suppose to do. Those are unnecessarily not encouraged at all. Please bear in mind, your small action will totally affect your evaluation. Do not ever rush. Be calm and stay cool. You can even do less but in terms of you thoughts would

be much difference than the work. I would not focus on the work tasks, I will focus more on your behavior and belief against your negative thoughts. You just pay more attention on what you have, who you are, which is right and where to obtain it. You go ahead beyond your capability, it is not encouraged too. You find nowhere to adopt it. You should learn how to self-control on emotionally and psychical to understand things never ever occur in overnight.

Tuesday, April 23, 2013

5 Tips for Blogging Your Way To Success


The good things to be blogger are able to diversify your personal ideas neither brilliant or nor, it extremely amazing when you are continuously writing and posting often. I am, indeed posting my blog daily. I can't stop to write. I recalled that day I was created, I was starting to write non-stop is main reasons are to improving my writing skills and develop my interpersonal skills.

Knowledge is a power. I wanted more than that. I know I can succeed in one day, it's my passion to do it. I believe do it right. I sometime feel so happy when someone is saying how can you write so good. I love that entire word, "good". In my mind, I'm keep on saying that I have improvement actually. As mentor often said, "Practise, practise and practise." I should tell you know, writing a blog is not as difficult as you think. I don't mean all things can be perfect because of your passion. Passion, though is a journey to step one forward to reach succeed.

Along the way, I find lots of happiness especially a number of people have been given good comments on my blog. It's really give me huge satisfaction. It's truly awesome on what I am doing now. It's pretty amazing for me. I sometimes also do not believe what I really do it, I just tell myself this,"If you're willing to try, it doesn't matter how tough it is as long as you have try your best ever."

Blog about what your passionate about - I can only say some bloggers are knowledgeable and professional, they are really bravo when they are understand their ideas must share with all over the world. Whether it's right or wrong, let's people to comments their point of views.

Make sure you post frequently - can you believe some professional experts said," Blogging is about happiness." You start with blog whatever you think can make you more happier and satisfaction, I strongly you just go ahead. Also ensure you have a clear ideas on what you're blogging about. Blogs do better when you focus it.

Develop you own uniqueness - Every blogger has their uniqueness especially their thoughts, their behavior. They alert what make people interested to view their blog. Do you know what is your unique? Create special and brilliant topic once in awhile. Change makes difference.

Do research - Find out certain blogs as you can think they are different than others. Instead of creating your own one, your should conduct research often. It brings your lots of great ideas. Never under estimate their blogs. As mentioned in earlier topics, don't do it for money. We must find our interest on what topics can label their attention.

Do more marketing search - The more ideas you have, the more creativity in your mind. Some successful bloggers are selling through their blog, although the profit turnover is slightly lower, the return is where you can't find when you are letting the money works for you.

Burn Out The Fear

Sound pretty strange to you, when you have read this title, aren't you? I notice some of you understand but not everyone of you. I did hear about "Burn out your energy!", "Burn out your strength!" This was what I had have ever hear before. How do we burn out our fear? In my point of view, I do understand that every single of challenges or setbacks, we should not escape away, we should breakthrough, regardless how difficult of the challenges and failure, we need re-bound again.


Take few good examples how do we burn out our fear:

Public speaking - many of us may be not try to speak in front of huge group, we now should find an opportunity to walk up the stage to giving a speech. This is to ensure us to burn out our fear.

Arise your opinion - During any general meeting regardless in corporation, in social meeting and so forth, try to voice out your personal view to impress others where you'll bring a number of valuable inputs to the people who you never ever meet or talk to them. Burn out your fear!

Indicate creative strategy - When you indicate new strategies if possible can be applied to enhance current strategy which it rarely work out. It may caused only 2 option which advantages & disadvantages. It doesn't mean useless. Always think positive when you have brilliant ideas to bring out. Burn out your Fear!

As above highlighted only certain value inputs from my personally gained experiences, I strongly welcome any gorgeous comments from your opinion.

Sunday, April 21, 2013

Inspiring Your Workforce


  • Continue Reward Good News & Performance.
  • Show Appreciation by using a token of gift, closing the office earlier at the weekdays/weekends.
  • Relaxing the rules a little to allow everyone to enjoy high profile of event such as Thomas Cup.
    • intention:- simply acknowledging YOUR TEAM'S sacrifice will often be enough.
  • A simple THANK YOU goes a long way to increasing engagement.
  • FEEDBACK is fundamental in everyday for employer-employee relations. 
  • Employee needs to be aware of how they are doing and also what they can do to improve. 
    • intention:- this can be achieved through setting goals together. Have exciting or relevant rewards on offer which are attainable. 
  • For new recruiters, send a welcome packs with the soft benefits to their daily duties and responsibilities. 
  • Smart employers must start motivating them before they are actually starting to be performed. 
  • Treat YOUR TEAM life the grown-ups they are. Teach them how to be work independent and effectively. 
  • Communication is important tool although is an old matter. 
  • Be Honest & Open at all times to raise their responds or stress when facing plenty of rejection daily. 
  • Engagement & Involvement. 
    • intention:- involve everyone by asking for suggestions and help to overcome any obstacles. 

Pay Peanuts, Get Monkey


If you pay peanuts, you will get monkey. On the other way, you pay carrots, you'll get rabbit. Don't you think this is what happen often in our life? There are numbers of articles to explain what is the peanuts mean about, to me, I would be saying can be meant the peanuts such as an efforts instead of monetary. Yes of course, it did many people they often said, "Peanuts is all about the sum of money." It is realistic in the corporate world. The more you pay peanuts, they will be happy to get the monkey. Some might be not agreed.

The fact is to different type of people, they of course have different point of views. I can stressed that if you create a fresh and dynamic ideas and suggestion, you may require to pay peanuts before in the end you will get the monkey. The more efforts you put, the excellent result you will receive. This is so called "this earth never has free-lunch provided unless you build your own efforts."

In work, you are assigned to monitor the whole entire work flow in your current employment as head of department, how would you to embark fresh managerial system to bring up to next level?Don't you believe must pay carrots to get the rabbit to strengthen the whole company work flow system? I can foresee you will pay for it. If you think that you deserve to get the monkey before the end of day, you must work as harder as you can. It is because you expected to get the "WIN-win" situation, you must ensure the feedback is must to change your people minded, thoughts and reaction as well as their supportive attitudes.

It could be tougher but you just think not as hard as you think. It can be happened as long as your people thoughts somethings new able to enhance their value perception, their interpersonal skills and managerial skills, they tend to change their mind instead of criticism, disapproval your manner of great behavior. As the old often saying goes "if you pay peanuts you get monkey, or people who aren’t trained, aren’t professional and just muck around having tea parties all day."

As individually, we desire to change our living standard and decide to make changes, you should always understand well about the quote as old saying. Without the efforts(the peanuts) you put, I can't imagine what the result you will obtain. It's likely you don't know somethings which ever benefit to you, you surely will find more various kind of resources to help you understand the value of this lesson.

Friday, April 12, 2013

Your Image is You



As some expert leader often said, "the first impression only can last within 30 seconds." Don't you agree? I strongly agreed that this statement and hope you either. Successful people in their life always carried a pattern of mutually beneficial interpersonal relationship. And of course, your communication and the image you present creates the first impression - often the lasting impression- the people you meet.


As I has stated in last few articles, "You have 3 minutes to sell me your idea." I believe you definitely have doubt how to make it? What are the effective strategies? Should i plan before my proposal My opinion is no strategy provided. Your image is sells your products and services. Apart from that, the communication is crucial how you deliver to your potential buyer through the professional image and communication. Your first impression can ever lasting to your audience, it's just approximately within 30 seconds. Less than a minute. Hence, the greatest way to sell yourself is the first 3 sentences how you give impact to your listener. Ironically, networking is one of the way to promote yourself through variety of social meeting, group gathering and etc.

With rapid technological growth today, every people always say they are busy. I have no time to listen to you. Some are said, "Im not interested at all." It is common rejection when you are trying to sell your ideas. How does good image can provide huge impacts? Professional appearance is counts. The good image, in fact you are the person who believe in yourself and confidence all the time. As many professional mentor often urged, those are people who want to advance in their career always have to dress to what you want, not eventually current position. Despite that, your professional image will serve you well when promotions, lateral moves, choice assignments and departmental visibility are available. In order to winning in this current competitive edge, I strongly suggest that we should be projecting the best images we can to serve ourself well in the workplace.

Have You Done Your Best?

You have been tried countless times to succeed in your career, what is the status of the outcome in your career paths? It's talk easily though we observe surrounding of our friends can always walk their talk, it's probably none of them. Just recalled back that some failure experiences you have gone through, how countless times have tried until you have stopped? Ten tries, one hundred tries, ten thousand tries or countless times?


It sounds so weird to you, as well as me also. I can called myself is an ambitious person. I always act like entrepreneur from time to time. Being ambitious entrepreneur, I can foresee every setback is a challenge to me. Bad things happen to good people. It is a reason our life is happens upside down. It depends on our thoughts how to look at bad things in different ways.

Some people think if the tasks or any works beyond their responsibility and capacity, they usually end up with failure. They are not even to try how difficult it is. It is totally wrong perception. When we treat the setbacks as our failure, and then you have decided to give up, it confirms you decided to fail.

Please don't get me wrong. I address it is just all about my personal experiences. Success is not measured by how high we go up in life but by how many times we bounce back when we fall down. It is this bounce back ability that determines success.

Destiny


Do you trust your destiny can be obtained in one day? Do you ever expect to stay in luxury, brilliant property with trillion of dollars? I before start with my perception, at the same time, i will be giving my own perspective in my own destiny. I fell great when I can observed surrounding my great friends able achieved it especially they believe it, their destiny comes true! Everyone of us is expect something in return in near future, do you trust your fate? I believe it, although I can't see any huge achievements in my current lives. I expect something in return all of the efforts which always build my journey no matter how difficult in your life, I look at my fate is lesson of learning to grow. That lesson on what you always command your lives. This is much more likely the beginning of journey how you plan to achieve, you ever dream big.

A friend of mine, she said it is "home". The destiny can be describes in our life where we are now staying with one of the happiness of family. On the other way, some people convey their message in differently especially they are underwent a number of obstacles, setbacks and failure. My mentor often said, "You determine your fate. No one can able to take away your destiny." Apart from that, we should think big in terms of the dreams we always dream for, expect more than on what you beginning you have set in your dreams list. Destiny always use links with a relationship between you and thoughts. My thoughts usually appear in my mind say, "what is my destiny when I reached my 40's?" This is what I am recently doing and planning to achieve huge achievement when reached that age. Can you help me to obtain my dreams? I want lots of ideas to ensure it is works, I though am not required you to be my mentor,but at the point of time, I appreciate your supports and ideas contributed.

Wednesday, April 3, 2013

Mistakes Repeated

When you awake in this fresh morning and prepare to leave your home for work, suddenly you have forgotten to tae something important behind,what is you reaction that time? Meanwhile, it had been repeated mistakes more than twice, I don't think it's right. Some leader expert often said, "The more mistakes you have made, the more wisdom you will obtain." I do agree with the statements, however there are depends on what are the mistakes you have made.

At the same time, what will significantly do learn from mistakes, you'll eventually heading path of success lives. Some leader urged that if you have understand your shortcomings, you should find better options to reduce mistakes repeating. The mistake is something we can work out and overcome it. It is not as hard as we think. Mistakes are good lesson for everyone of us. There can be referred as good mentor in our lives. I believe with this strong statement, "you have made mistakes rather than those are not even had before."

When you at first made one mistakes, you are learning a new things, if mistakes repeated again, you'll understand how to improve it and never ever repeat it. That helps to assure that the problem or mistake won't be repeated. By learning from mistakes we can move forward in the paths of success. 

Skills That Should Be Learn For Success

Here you are:-

Ask yourself these three simple questions now.

1. What things do you love to do?

2. What had you done in the past you felt really good about yourself in life?

3. What strengthen your energy?


Fifteen ways to resolve conflicts:

1. Seek to understand the problem

2. Listen to each other – take turns to speak

3. Listen to the other person’s point of view

4. Calm down first – manage your emotions

5. Clearly and calmly state your opinion

6. Be honest about your feelings

7. Always put yourself in the other persons' shoes

8. Walk Your Talk

9. Seek a win environment

10. Seek mentor's advices

11. If people offer their wisdom as you go through life, accept it gratefully

12. You can learn much from those who have went through before you

13. Never be afraid or hesitant to step off the accepted path

14. Go ahead in your own direction if your heart tells you that it’s the right way for you

15. Always believe that you will ultimately succeed at whatever you do, and never forget the value of persistence, discipline, and determination

It is your life and only you can take charge of your own path. You need to discover what you truly want from life, and sometimes this is hard to determine! Start by finding out what makes you happy and what you love doing.

Saturday, March 30, 2013

The Secrets of Successful Salesperson

How to be successful salesperson and stay ahead of their competitors? According the competitive of environments, there is plenty of golden opportunities are outside the world. It depends on the uniqueness of yourself  matter of  how you sell yourself to attract surrounding people attention. You must be very difference in your industry, people won't do it, you go for it. 

Here are some of their secrets:
  1. They have PASSION.
  2. They go the EXTRA MILE.
  3. They are a RESOURCE - creates more opportunity to ask for opinion for related or unrelated issues.
  4. They are CREATIVE.
  5. They INVEST in themselves - indication on the knowledge is powerful tools to enhance self-image.
  6. They are AUTHENTIC.
  7. They LOVE what they are doing.
  8. They FOCUS on service.
  9. They are PERSISTENCE.
  10. They CULTIVATE support.
  11. They are willing to LEARN.
  12. They go to bed late and get up early.

Thursday, March 28, 2013

Winning Beliefs















Luke said: I can't believe it. Yoda said : That's why you fail.

WINNING BELIEFS:
-- I am working hard to reach my biggest goal now
-- I learn something valuable every day in pursuing my goal
-- I am becoming more today than I was yesterday
-- I love reaching for and achieving challenging goals
-- I can do it... I know I can
Many of you may not realized how powerful it is the winning belief should always in our minds for us to go far before remaining the same movement right now. Start to discover and learn how to develop yourself with this inspiring beliefs. It's got to be something that you really want... something that would really change your life.

Wednesday, March 27, 2013

Do Not Underestimate People

We certainly have this kind of behavior to underestimate a person. I indeed did and not only once a while, but sometimes more than that. I believe myself have very strong positive thinking, it does not mean you can underestimate person. It's my biggest mistakes which I had. I believe I am not "superman" who can seeing a bigger pictures which ever never nobody knows. I change my this bad behavior when I got a big "bang" on myself.

I after know someone who long time ever no contact me, a fabulous day when I got a call from her, she told me that she has being decided to join a local brand new insurance company in country. She is so excited after I told her this is new company to approach with right time. Just out of curiosity that time, why did she never think of our country insurance purchase is low? I listened many people they say, " As long as I get protected, I have one insurance policy enough for me at this point of time." How brave she is. Perhaps Although my personally have this thought, it doesn't mean everyone of them has same thoughts with me. I shouldn't underestimate a person who keen to work hard to achieve their dreams.

What is the main purpose to join this competitive field? She told me that she wants to earn unlimited income to achieve financial freedom within 3 years. It's really sound inspiring. I love her words. Initially, I have this thoughts, how long does she last in this job? I perhaps look down at her. After a month, she rang me up, she said, "Come and join us. You can see much difference compare than your current job." There was out of my expectation when she told me, my pays cheque after achieving a sales target, she managed to earn RM10,000.00 within a month. What's a big shocked to me!



The summary of this lesson, I wish you can get certain value upon shared a story with you, we cannot evaluate a person or judge them by their covers itself. As leadership expert says, "Never judge the books by its cover." All of us have utter strengths of human spiritual surrounds, we must think out of the box and push beyond our capacity.

Tuesday, March 26, 2013

Exercise Your Mind

How do you often exercise your mind? Monthly basis, weekly basis or daily basis? Perhaps it is from time to time and even second to second or right now. The reality is we always use to exercise our mind frequently. Eventually, we do not realized that how often our mind is being exercising or practising, but whenever you think is absolutely exercising. 

If I say, the best of exercise your mind could be the most powerful tools in the earth. What if you often practice your brain, would you be agree that the mind will getting stronger and powerful? I do agree this statement. We always can utilize our mind and make a habit to exercising our mind. For instance, my rich mentor often says, even though you have your personal comments, on top of that, you also can learn from others with difference perspective and opinion. You're practicing indeed. If you have brilliant ideas where able to make something interesting for everyone generally, you must figure out and use your brain to work out the tools and concepts until achieving your goals.

There are advantages of exercising your mind frequently:
1. You'll get fresh and clear brains. Do things passionately and stable.
2. Reduce your stress and work pressure.
3. Strong mentality.
4. Good judgement.
5. Confident & Self-responsible

Don't wait another day, add exercising your mind an find that discovering your happiness is much easier.

Friday, March 22, 2013

The Power of Words

Do you believe the power of words will determine your success? Some experts said,"The power of words is a phenomenon. You can't really escape it in your life, it is basic foundation for everyone to understand what most likely happen when you have came across your failures. It's also not being to say it is nothing to motivate unless with the power of words. You lift up your game. As quoted, "Life is a game in our lives." How do you lifting up your living? It could be a number of ways. But we now are still considering the power of words will determine your success.

Through my personal experience underwent lots of challenges and obstacles, here are some tips may be can helping you to lift up your life with some tidbits of using the power of words.

a. Be alert all the time
What you can do often to create alertness what you have doing daily and understand what the actual direction you want to be reach. Clear direction able to monitor the self-controlling on the self talk in your inner heart.

b. Absorb all good things in your life
Choose the good things, talking with good people, learning from some expertise, willing to go an extra miles to rise up your life. As you can being practise daily, wherever you are thinking, it will appears all the good things in your mind instead of the negative thoughts. Always keep their positive words as learning lesson. You can project yourself how to stretch your best to obtain successful life. I don't mean successful life must be millionaire of dollar you have, it's all about your perspective in your life. Self talk for instance "If you believe you can, you can."

   c. Create your own book of failures
We usually do not put down our failures experiences in writing. Do encourage yourself to state down all the most toughest things have learned, some bad experience on hat you have encountered. Do ensure you are writing down some powerful of quotes how to motivate and inspire to bounce back when the things are smoother happen again. It will definitely caused you to aware the mistakes you have done before. Don't ever look backward. Always recall and review the positive inputs what you have experienced. You can choose to concentrate on the solution not the problems.

Wednesday, March 20, 2013

Encourage "Fear - Free" Communication Between You & Bosses

In your mind, and I expect some question from you on what I highlighted what does "fear-free" mean between you and your bosses. I have a question, how does our organization culture encourage of Fear-Free communication between a boss and staffs? Nevertheless, I would strongly encourage the staffs and a boss to create the open-door concept culture to listen their comments and ideas. Thus so far, I also believe that to building good relationship able to develop mutual trust as well ass long term good relationship. 

With a clear understanding between you and your boss, you can usually to working together closely to feel comfortable between both of you. Ideally, everyone of us is carrying different type of characters and expectation. Both of them eventually can be more productive and beneficial to the organization.

We, however understand that our language may not be such as good as our bosses. But do you never voice out your ideas, although you believe it going to work out the solution? It's really pity on that matters. You are trying to look down on yourself. I urge you coward would not be respected. Your bosses are expecting new ideas and comment in order to minimize their problems. This is believed will cause the organization is heading towards new long run vision in future.

Through observation from external sources, internal and advance technology may sharpen your knowledge and skills. Do you observe anything works not well especially they have implemented new strategies? Do you rise your comments or any effective solution? With certain issues and blocked, I do alert that it will be definitely stopped you to voice your ideas. Obviously, you can encourage yourself to convey your message by different type of tools, for instance you write with format proposal, writing an email, and so forth. Every ideas are contributing maybe intend to help the organization to reduce cost efficiency and time availability as well as human resources.

Does Practise Makes Perfect?

As my mentor often said, "That is nowhere you can practice to sharpen your communication skills. It's only one way - Practice!" Do you agree with me? Some of you may think that the way to polish and sharpen your communication skills can be learn from professional speaking community's such as toastmater, public speaking and so forth. Nowadays, you can simply to search online when you are needed this sources to improve your communication. A best friend of mine, she has been joining one of the toastmaster group almost a year. She last time was not speak well especially in English. One day I met her, she managed to speak very well. What does it mean? It's confirm proven result. She didn't realize, I indeed told her that how amazing you able to speak so well. I praised her. She felt excited.

It's truth, practice makes perfect. For many people, they thoughts they can speak well and good but this could be making excuses to improve themselves. In order to survive in this competitive edges today, communication skills is a must. We must ensure we are competitive and differentiate than others. We may not required to speak like professional, likelihood we can speak confidence and clearly. This is the way to sell yourself in the business world.

Eventually, we also make mistakes sometimes. Learn from experiences and mistakes. Mistake is our best teacher we ever had. It can caused us to understand the failure tells us how are we escape from mistakes, we are not repeating our mistakes again. I meant not that we should make more mistakes in order to make perfect. I am encouraging everyone of you should gain whatever mistakes you have done and learn from it. We always give more than we expect. Learning is never ending, we should encourage ourself go extra mile and gain as much as experiences, failure and mistakes from others.

Tuesday, March 19, 2013

Secrets of Top Producer


Do you know what are the secret of Top Producers as survey had done in US?
  • Winning Environment

He/She always mingle with winners and top producers. Winners/Top producers think big,  think out of the box, think extra miles and of course think differently compared to average top performers. Winners produce positive result. Winners always mixed around with successful people.
  •  Focus On Consistent & Commitment


it’s all about TRUST & HONEST. Top Producers always trust themselves can do better than the rest. To Producers are honest about what are their daily activities. Top Producers know their DREAMS & GOALS. Top Producers often committed to themselves. Top Producers frequent to maintain the rank at the top all the time.

  • Follow The Plan

Top Producers have their success plans in daily on how many leads must generate a day, how many house viewing a week, how to secure as many as appointments. Top Producers often FORM THEIR GOOD HABITS. Top Producers have work out weekly plan and monthly plan. Top Producers see challenges as opportunity. Top Producers see objection is a success stepping stones.

  •     Make a commitment to grow

Top producers often Walking Their Talk. Action is better than talk. 1% improvement at least a day. Build learning attitudes, for eg read books, read news, public awareness, gather all important sources related property, reading magazines and materials in order to invest in themselves.

  •     Don’t wait for inspiration

Top producers don’t wait for opportunities come, they are seek for it. Top producers moving forward daily even though they don’t want to. Top producers understand “Pain Now is better than Pain Later!” No risk, No gain. Top producers are highly motivated person whom can influenced their surrounding people for doing things right at doing right things. Never waste their time for do something they suppose not to do.
  • TODAY Matters

Top producers do suppose what should do. All the Matters are important to them. Top producers treat single matter is important. Top producers always treat themselves are IMPORTANT ASSETS. Top producers spend time wisely. Treat there is Real Business. Top producers promise themselves for short & long terms.

Best of luck & Happy Selling……

Monday, March 18, 2013

How to Improve Your Writing Skills

There are only few words to address here in order to improve your writing skills, "keep on writing, Beat the fear of criticism and rejection. Nobody ever can stopped me." I strongly believe many of us have brilliant ideas , value information, greatest learning lesson, inspiring stories and number of articles yet to be awakened.

If anyone does said your writing is poor, i will strongly urged you should not stop writing. Either they are good writer nor not, you should appreciate their value comments. One of the best lesson in the earth, there is some are giving priceless comments. I used to be poor writer before, shall i quit? I did not. I know to breakthrough the block of fear, the best key improving ways is to accept your shortcomings and start to change. Changes will be make us difference.

Some expert leader said," treat it as one of life's most generous gifts." I initially did not understand what actual highlighted by the leader. When I keep on writing, I certainly feel very enjoying in writing, I also noticed the more you write, the more information will come out from your brain, and of course it never ever stopped. You can't really stopped whatever some information appear inside your brain. Some are said, "It's all about intuition!" Obviously, we are ordinary person but in our thoughts can be difference with others. We're not require to be Bill Gates or Thomas Edison the ways of their thoughts.

Here are some useful tips to improve your writing skills:
1. Dare to write
Don't get me wrong, I mean you should start to write those stories, information, whatever in your mind. You may understand there is no wrong or right for those are information put in writing.

2. Always get comment on what you have written.
Find someone to give you constructive, yet positive, feedback on your writing. Positive reinforcement is always the best cure for fear of rejection. Steer clear of harsh criticism at this stage. Practise always makes perfect. If you do not practise well, you may act like go for war without any well preparation. Start hard, get live easily later.

3. Join a group or association
The best way to improve is to learn from others. People in assoication can be consider friendly and helpful. They can sharpen your writing as well as communication. Hence, they usually will provide you lots of resources and tools, competition writing and much more. They are also a person who never stop learning.

4. Do read more
Reading articles or any resources can improve our writing, one of efficient way to read books. Try to build dood habit in reading, read as much as you can. We should not care what books you specifically based on your interest. Some authors are educated and well trained in writing, they are sharing their ideas, their interest, knowledge which converted into writing a book.

Everyone can make a difference. But Change doesn't happen overnight!

Change can be make you difference. Do you believe or not? How many of you always change when you are thinking it is my time to change before we are stepping on the same feet itself. We always dislike people to criticism us, look down on us and so forth. We have self-esteem. I am that kind of person who always love people to criticism , I used to hate it but love it every time they are encouraging me to change. Change doesn't happen overnight. I understood so well. Those change takes time.


When you are able to change, you can see the greatest differences which you have. Furthermore, you may not be realized after you have bravely done something new. For instance, I have been seen on of friend, she rarely to dealing with other stranger whom she doesn't know. She could be considers stay alive with alone herself. She never ever to mingle with big group of people such as social function, ballroom night and etc. However, there was a day I met her, you are not even recognized who she is, it's basically the impression has been changed from the day when I knew her. It's was only 2 years ago. She is quiet outstanding in terms of the entire dressing, good communication and on top of that character is talkative and humorous. She's changed. Totally out of my mind, I guessed.

Think forward before you are staying in the same track without any improvement and changes.

Character is higher than intellect... A great soul will be strong to live, as well as to think. - Ralph Waldo Emerson

Sunday, March 17, 2013

Dare to Pursue Your Dreams

The difference between my rich & poor mentor is where they have illustrate different meaning of pursuing our dreams. My rich mentor often says, "Just go ahead, if you think it is right, why you have so much concerns." On the other hand, my poor mentor will says," Little boy, you must understand the risk of pursing dreams is not consider as easy as you think, you have to think deeply, twice before you have to take action."

According to difference perspectives, they both have difference matters of pursing our dreams. If you think the dream is important to you, you must dare to pursue your dreams. If you let people take away your dreams, your life doesn't meaning anything to you. Because of fear and failure, they are always the setback for us to blocked our dreams. Don't ever let the setback turn into failure to you. I think when there is an opportunity comes to you, either you don't see it and let it go, at the of the day, you realized that the dreams has been blow over into the sky!

Additionally, my rich mentor often says, you should become an entrepreneur in order to achieve your millionaire dreams. There is no free lunch in the earth. Every footsteps you must think a step in advance rather than moving the same footstep as everyone around is doing the same. When you work with people, you're trying very hard to save as much as you can. You maybe living under your means. Struggling living, earning hard, and life neutral. I asked my rich mentor, what should I do to pursue my dreams and achieving living with above my means. He told me clearly, you must learn how to sell. Sell maybe is a vulgar words. I guess "sell" could be no one like the words. No everyone can sell with good result.

You believe your thoughts, your should dare to achieve your dreams no matter how difficult is! You can earn your respect, praise and never ever give up.